Insurance & Repatriation services contacts

Contactez le service client assurance et assistance


For all your questions about the insurance products you have taken out, your claims, your compensation files, contact the WTW Montagne customer service.

  • WTW Montagne Gras Savoye: +33 (0)9 72 72 22 45 (business hours)
  • Communication by email:
  • Report your claim online on the WTW Montagne website, Assur'Glisse section; (on the arrival page, choose your favourite langage at the top right of the page, then look for the button "make a claim" in the middle/bottom of the page)


If you need to be repatriated, or your family, following an accident covered by an Assur'Glisse or Assur'Green solution: contact our insurer-assistor Mutuaide.

  • Mutuaide Assistance, Repatriation service: +33 (0)1 55 98 71 46 (7 days a week, 24 hours a day)


You can also contact us via the form below. This contact module is reserved for questions to the Insurance & repatriation customer services*.

You can consult our policy concerning the management of personal data on the Privacy page.

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*For any question concerning the website, e-commerce sales, personal account, contact the commercial service


FOR YOUR TOTAL TRANQUILITY, you should also know that in case of blockage, problem, serious crisis which could not be solved by a cordial discussion, you have the possibility to;
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Orion-TN mandates the insurance broker WTW Montagne (Gras Savoye) for customer guidance, insurance services, technical and financial management of claims and compensations. Discover WTW Montagne
Assur'Glisse / Assur'Green programme insurer is Mutuaide (Groupama). Discover Mutuaide
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For your questions about your guarantees, claims files, compensations... Contact the WTW Montagne (Gras Savoye) customer service department +33(0)972722245 (dedicated line, call not surcharged)
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