The notion of renunciation to insurance and assistance contracts is highly regulated and described in the cover notices. In the case of ski insurance, the specific context of last-minute purchases of services with immediate effect reduces the acceptable cancellation periods.


The principle

In accordance with the right of renunciation provided for in Article L.112-10 of the French Insurance Code,

you may or may not have a right of renunciation following the subscription of this insurance contract. The conditions and procedures for exercising this right are detailed in the "Dispositions administratives" of the Cover notices, Article 3 "Faculté de renonciation". We provide you with a short translation below.

Conditions for exercising your right of renunciation

In order to avoid multi-insurance, in accordance with article L112-10 of the Insurance Code, you are invited to check that you are not already a beneficiary of a guarantee covering one of the risks guaranteed by the new contract. If this is the case, you have the right to cancel this contract during a period of fourteen calendar days from the date of its conclusion, free of charge and without penalties, if all the following conditions are met:

  • You have taken out this contract for non-professional purposes
  • This contract comes as an option to the purchase of a good or service sold by a supplier (ex. a skipass)
  • You can prove that you are already covered for one of the risks covered by this new contract
  • The contract you wish to cancel has not been fully executed
  • You have not declared any Claim covered by this contract.

In this situation, you can exercise your right to cancel this contract by letter or any other durable medium sent to the insurer of the new contract, accompanied by a document proving that you are already covered for one of the risks guaranteed by the new contract. The insurer is obliged to reimburse you the premium paid within thirty days of your request.

Download the renunciation form

Mutual agreement

Whatever your situation, if you have any doubts about your purchase, contact the sales department, which will seek a pragmatic solution with you.


FOCUS: if you wish to renounce to your contract but you do not meet all the above conditions, check the cancellation terms and conditions provided for in your contract in article 3 "Faculté de renonciation".
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